Règlement Général sur la Protection des Données du site COG-Store.com

Established on May 25, 2018 by the European Commission, the General Data Protection Regulation (GDPR) is a set of laws aimed at better protecting and regulating the use of personal data of business customers in the European territory.

At COG, in order to sell our products, while protecting your data, we are required to use some of your personal information to improve your customer experience and ensure effective technical support. We also retain your information as required by law or regulation to resolve potential disputes, prevent fraud and abuse, or enforce our terms and conditions.

Users agree that by using our site cog-store.com, They consent to the conditions set forth in this privacy policy, and therefore to the collection, storage and use of the data listed in this policy.

- Data collected automatically while browsing the site cog-store.com :

* IP address

* Hardware and software details

* Links clicked and content viewed

- Data collected non-automatically:

- When creating the customer account, the user's name, surname, email address, date of birth, and the password they took the time to enter are collected.

- When placing an order, if not already logged in, the name, surname, postal address, telephone number, as well as the data relating to the payment of the order by the customer.

As part of the regulations for purchases and services offered on the site cog-store.com, The platform records financial data relating to the customer's bank account or credit card.

The personal data collected from users and customers is used for the purpose of operating the site's services. cog-store.com, their improvement and the maintenance of a secure environment.

The uses are as follows:

- Access and navigation on the site cog-store.com by the client.

- Management of site operation and optimization by the COG team.

- Organization of the terms of use of payment services.

- Verification, identification and authentication of data transmitted by the user.

- Implementation of customer service.

- Prevention, fraud detection and management of security incidents.

- Handling any disputes with the client.

- Sending commercial and advertising information, according to customer preferences.

How do we use your personal information?

Information relating to your identity (surname, first name) as well as your contact details (postal address, email and telephone) are necessary for us to send you your purchases, ensure updates to your orders and manage deliveries.

We also need your contact details to detect potential fraud and protect you against it.

Your date of birth is useful to us in order to protect minors and detect fraud, but also to protect you.

Information about your gender allows us to send you newsletters and emails tailored to you.

How do we use your payment information?

The security of your information is a priority for us, even more so because our items are exclusively available for sale online.

Bank details are processed and stored only through BNP Paribas bank, and are never in COG's possession.

How do we use information about your browsing?

This information is transmitted to us when users browse on cog-store.com. These include the user's IP address, device type, and how they navigate the site.

This information is used to improve the user and shopping experience on our site, and aims to provide the best possible experience for users.

Can you tell me more about cookies?

A cookie is a text file stored by a website on your computer or mobile phone in order to collect data about your browsing on that site.

We use cookies to identify the sections and pages you visit in order to facilitate your navigation and improve your experience.

Users have the option to not provide this information by refusing cookies, but this may make it impossible to place an order on the website.

To disable cookies, the user will need to modify their browser settings as indicated in the following procedure: https://www.comment-supprimer.com/les-cookies/

Personal information linked to a customer account cog-store.com will be automatically deleted after 3 years of account inactivity from the last login date.

The sharing of personal data may take place in the following cases:

- During payment. In order to implement the services enabling payment of the order amount, the site cog-store.com enters into contact with third-party banking and financial companies with which it has a contractual relationship - in this case BNP Paribas and the banking data security service Mercanet - and automatically transmits banking information to them.

- When used by staff cog-store.com Services from providers related to advertising, user support, and payment services. Their access to user data is limited and governed by contractual obligation. Their uses must comply with applicable regulations. in matters of data protection staff.

- In the context of legal and/or administrative proceedings, COG staff may transmit data to comply with any requisition, or to respond to any claim made against the site.

- As part of an involvement of cog-store.com In the event of an acquisition, merger, asset sale, or receivership, the partial or total sharing of its assets, including users' personal data, may occur. If this happens, the website will inform its customers before transferring their data to a third party.

COG is committed to not selling any of your personal information to third parties, including your name, address, date of birth, gender, phone number, email or credit card information.

We only share your data (identity and contact details) with those responsible for preparing and delivering your order, such as:

- Warehouses, order pickers, delivery companies and payment providers may be mandated to process and ship your purchases on the platform cog-store.com.

- The professionals responsible for running our site.

In accordance with current regulations concerning personal data, users can exercise their rights by submitting their request to the following address: contact@cog-store.fr

Users have the right to access their personal data held by COG. In the context of such a request, COG reserves the right to request proof of the user's identity for verification purposes.

- The right to rectification: a user can modify and update the information and data held by COG concerning them via their personal space on the website cog-store.com. If the user is unable to modify inaccurate or inappropriate information online, they have the option of submitting a correction request to the team. cog-store.com by sending an email to contact@cog-store.fr.

- The right to erasure of data: a customer may request the erasure of their personal data, in accordance with applicable data protection laws.

- The right to restrict processing: a customer can request cog-store.com to limit the processing of his personal data.

- The right to object to data processing: a customer can object to their data being processed.

- In the event of a difficulty encountered in exercising your rights, you can contact the National Commission for Information Technology and Freedoms (CNIL) in France.

If you have any questions or comments about this information, please feel free to contact us at the following address: contact@cog-store.fr

The COG team is committed to protecting the confidentiality of its customers' data. We have implemented technical and organizational measures to guarantee the security of personal data against unauthorized access, corruption, and deletion. However, COG, through its online sales platform, cog-store.com cannot guarantee the complete security of information transmitted or stored on the Internet due to the inherent risks of web security.

COG reserves the right to modify this personal data protection clause at any time. However, should this occur, COG undertakes to inform its customers by email 14 days before the effective date and by publishing the new version on cog-store.com. If the customer does not agree with the new terms of personal data protection that have come into effect, they will have the option to delete their account.

We only send our newsletters to users who have given us permission. They are sent solely to keep you informed about our news and items for sale on the site. cog-store.com.

You can stop receiving newsletters at any time.

To do this, simply click on "unsubscribe" at the bottom of the newsletter you received by email. We will then update your profile to ensure you no longer receive newsletters from COG.

The website cog-store.com includes exhaustively all images, texts, logos, illustrations, pictograms and videos and are, unless otherwise stated, the exclusive property of cog-store.com. Any reproduction, in whole or in part, of the website cog-store.com is strictly prohibited except with prior agreement.